Privacy Policy

This privacy policy explains how Joe Fortune, operated through the informational website at joefortune-aussie.com, collects, uses, discloses, and protects personal information of website visitors and individuals who interact with our content and communication channels. It applies to all visitors to our site and to anyone who contacts us via the contact details provided on joefortune-aussie.com. This policy does not cover the privacy practices of any third-party gambling operators we review, including the Joe Fortune Casino operator itself. Effective date: 1 January 2026.

Who We Are

Joe Fortune is an independent online information and review project focusing on the offshore online casino brand "Joe Fortune" for the Australian market. The project is operated via the domain joefortune-aussie.com. We are not the operator of Joe Fortune Casino and we do not provide gambling services; we provide reviews, comparisons, and informational content only.

Based on currently available information, the gambling brand "Joe Fortune Casino" is reportedly operated by Haydock Sports Limited, a company associated with the jurisdiction of Curaçao and a claimed use of master licence 1668/JAZ (Curacao eGaming). However, we do not control and cannot verify the corporate details, licensing status, or data practices of Haydock Sports Limited or any related entities. Any personal data you provide directly to the casino operator is governed by their own privacy policy, not this one.

Because this website is content-only and does not operate player accounts, we have not appointed a statutory Data Protection Officer under EU or UK law. However, for all privacy-related questions, requests, or complaints regarding joefortune-aussie.com, you can contact our privacy contact point:

• Email (primary privacy and support contact): [email protected]
• Email (general enquiries): [email protected]
• Additional contacts (not for privacy requests): press enquiries - [email protected]; commercial/sales - [email protected]; HR - [email protected]

As at the date of this policy, no formal registered office or mailing address is published for Joe Fortune. If this changes, updated information will be provided in the "Updates" section below.

What Personal Data We Collect

Personal Identification and Contact Data

• Contact details you provide: When you contact us (for example by emailing [email protected] or [email protected]), we may collect your name, email address, and any other information you choose to include in your message (such as phone number or country).
• Press, commercial and HR contacts: If you contact our press, sales, or HR addresses, we may collect professional details such as job title, company name, and CV or portfolio information.

Technical and Usage Data

• Device and connection data: IP address, browser type and version, device identifiers, operating system, screen resolution, language settings, and referring URLs, collected via server logs and analytics tools.
• Log and interaction data: Time and date of visits, pages viewed, time spent on pages, links clicked, scroll depth, and interactions with features such as outbound links to joefortune-aussie.com or other referenced domains.

Cookies and Similar Technologies

• Cookies: Small text files stored on your device that may contain a unique identifier and store information such as your preferences, session information, and analytics identifiers.
• Tracking scripts and pixels: Analytics or advertising tags that record how you interact with our site, often on an aggregated basis.

Marketing and Preference Data

• Newsletter/marketing data (if implemented): Email address and marketing preferences if you opt in to receive newsletters, bonus alerts, or special offers related to joefortune-aussie.com content. At present, we do not operate a regular newsletter, but may do so in future.

Behavioural and Referral Data

• Browsing behaviour: Non-casino betting activity on our site such as which reviews you read, buttons you click, and outbound links followed to official Joe Fortune or related network sites.
• Affiliate and referral information: If we use affiliate tracking links, we may record an anonymous or pseudonymous identifier that indicates a click-through from joefortune-aussie.com to a third-party gambling operator. We do not receive your betting history or account-level data from operators.

Payment and Sensitive Data

Joe Fortune does not offer gambling services, does not handle player accounts, and does not process deposits, withdrawals, or bets. Accordingly:

• We do not collect or store payment card numbers, bank account details, e-wallet IDs, or cryptocurrency wallet addresses.
• We do not collect any official identity documents (e.g. passports, driving licences) or KYC information.
• We do not collect or process betting history, stakes, or win/loss data from the Joe Fortune Casino operator; if such data appears in our content it is illustrative, anonymised, and not linked to any identifiable individual.

Legal Basis for Processing

While Joe Fortune primarily targets users in Australia, we aim to align with widely recognised privacy standards, including principles similar to the EU General Data Protection Regulation (GDPR), where appropriate. Our main legal grounds for processing personal information are:

• Consent:
  • Where we place non-essential cookies (for example, certain advertising or advanced analytics cookies) and such consent is required by applicable law.
  • Where you subscribe to any email newsletter, promotional mailing, or similar communication, we rely on your explicit, opt-in consent.
  • You can withdraw your consent at any time using the mechanisms described in this policy.
• Contractual necessity (or steps at your request):
  • To respond to enquiries you send to [email protected], [email protected], [email protected], [email protected] or [email protected].
  • To provide any informational or subscription-based services you directly request from us (if applicable).
• Legitimate interests:
  • To operate, secure, and improve joefortune-aussie.com, including debugging, analytics, and performance monitoring.
  • To understand how users interact with our content so we can optimise reviews, responsible gambling information, and user experience.
  • To prevent misuse of our site, detect suspicious activity relating to bots or abuse, and protect our legal rights.
  • We balance these interests against your privacy rights and implement safeguards such as pseudonymisation and aggregated analysis where feasible.
• Compliance with legal obligations:
  • To comply with applicable laws and regulations, for example obligations under Australian consumer and telecommunications law and record-keeping requirements.
  • To respond to lawful requests by public authorities, including the Australian Communications and Media Authority (ACMA) or other regulators, where we are obliged to do so.

Purpose of Processing

We use the personal information we collect for the following purposes:

• Providing and operating the website:
  • To make joefortune-aussie.com available to users in a secure and reliable manner.
  • To provide accurate, up-to-date reviews, guides, and informational content related to the Joe Fortune brand and the Australian online gambling context.
• Responding to communications:
  • To answer questions you send to our support or information addresses.
  • To communicate with partners, media, or job applicants who contact the relevant departmental addresses.
• Improving our services and content:
  • To analyse which content is most viewed or interacted with and adapt our reviews, comparison tools, and responsible gambling information accordingly.
  • To perform A/B testing and usability assessments (typically with anonymised or aggregated data).
• Marketing and communications (limited, opt-in only):
  • To send optional newsletters or promotional communications about new content on joefortune-aussie.com, bonus updates, or changes affecting Joe Fortune's availability for Australian users, where you have actively subscribed.
• Analytics and statistics:
  • To generate aggregated, non-identifiable statistics about website traffic, user pathways, and conversions (click-outs) to third-party operators.
• Security, fraud prevention and regulatory context:
  • To monitor for technical security incidents, potential denial-of-service attacks, or abusive use of our infrastructure.
  • To maintain records that may be necessary to demonstrate compliance with applicable laws or to cooperate with regulators, including in relation to the Australian Interactive Gambling Act 2001 (IGA) and related ACMA directives.

Disclosure & Sharing

We do not sell your personal information. We may share personal data in the limited circumstances described below:

• Technical and infrastructure service providers:
  • Website hosting providers, content delivery networks (CDNs), and security services that enable us to operate joefortune-aussie.com.
  • Analytics providers that help us understand how users interact with our site (for example, through pseudonymous identifiers and aggregated reports).
• Professional advisers:
  • Lawyers, accountants, and consultants who may access limited data where reasonably necessary to provide professional services and subject to confidentiality obligations.
• Regulators and public authorities:
  • Where required by law or a lawful request, we may disclose logs or other relevant information to regulators, law enforcement agencies, or courts. In the Australian context, this may include bodies such as the Australian Communications and Media Authority (ACMA) or other competent governmental authorities.
• Affiliates and advertising networks:
  • We may work with affiliate program operators and advertising networks to monetise click-through traffic. In such cases we may share pseudonymous identifiers (for example, a tracking code attached to a link) in order to attribute referrals.
  • Where required by law, we will request your consent before placing advertising or tracking cookies used by such partners.
• Corporate transactions:
  • If joefortune-aussie.com or a substantial part of its assets are transferred, merged, or restructured, limited personal data may be disclosed to prospective or actual purchasers under confidentiality restrictions, solely for evaluating or completing the transaction.

We do not control and are not responsible for how third-party gambling operators (including any site branded "Joe Fortune") process your personal data once you leave joefortune-aussie.com. You should always review the privacy policies of those operators directly.

International Transfers

Our users are primarily located in Australia, but many of our technical service providers and infrastructure partners are located, or store data, in other countries. This may include:

• Member States of the European Economic Area (EEA) and the United Kingdom
• The United States of America
• Other locations where large cloud or content delivery networks operate data centres

When personal data is transferred across borders, we aim to implement appropriate safeguards consistent with widely accepted international standards, such as:

• Using service providers that implement robust security measures and privacy controls.
• Where applicable, relying on contractual protections such as the European Commission's Standard Contractual Clauses (SCCs) or equivalent frameworks, together with risk assessment and technical safeguards (for example, encryption and access controls).
• Limiting personal data transfers to what is strictly necessary for the purposes described in this policy.

By using joefortune-aussie.com, you understand that your information may be transferred to, and processed in, jurisdictions with different data protection laws from those in your country of residence. However, we will continue to protect your information as described in this policy.

Data Retention

We retain personal data only for as long as reasonably necessary to fulfil the purposes for which it was collected, or to meet legal, regulatory, or operational requirements. Retention periods may vary by data category:

• Contact and enquiry data:
  • Emails and support enquiries are typically retained for up to 3 years from the last interaction, to allow us to respond to follow-up queries and maintain records of our communications.
• Technical logs and security data:
  • Server logs and security-related logs are generally kept for between 6 and 24 months, unless a longer retention period is required for the investigation of security incidents or to comply with legal obligations.
• Analytics data:
  • Anonymised or aggregated analytics data may be kept for longer periods (up to 5 years) because it no longer identifies individual users and is used solely for statistical and historical analysis.
• Marketing and subscription data:
  • If we operate email lists, we retain your subscription data until you unsubscribe or your address is consistently inactive, plus a short back-up period (up to 6 months) to ensure we respect opt-out requests.

When personal data is no longer needed, we will either delete it securely, anonymise it so that it can no longer be associated with an identifiable individual, or, where deletion is not technically feasible, securely isolate it from further processing. If you exercise your right to erasure, we will make reasonable efforts to delete or anonymise your personal information, subject to any overriding legal obligations.

Your Rights

We aim to respect the privacy rights recognised under leading data protection frameworks, including the GDPR and comparable regulations. While Joe Fortune is focused on the Australian market, we adopt these principles as a matter of good practice and transparency. Depending on your location and applicable law, you may have some or all of the following rights in relation to your personal data:

• Right of access: To obtain confirmation as to whether we process your personal data and, if so, to receive a copy of the information together with relevant details about how we use it.
• Right to rectification: To request that inaccurate or incomplete personal data we hold about you is corrected or updated.
• Right to erasure ("right to be forgotten"): To request that we delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent and there is no other legal ground, or where applicable law grants you such a right.
• Right to restriction of processing: To request that we limit the processing of your personal data in certain circumstances, for example while we verify the accuracy of the data or our legitimate interests.
• Right to object: To object at any time, on grounds relating to your particular situation, to processing of your personal data based on our legitimate interests, including profiling based on those interests. You also have an unconditional right to object to direct marketing.
• Right to data portability: Where applicable, to receive personal data you have provided to us in a structured, commonly used, and machine-readable format and to request that we transmit that data to another controller where technically feasible.
• Right to withdraw consent: Where we rely on your consent (for example, for optional marketing emails or non-essential cookies), you may withdraw that consent at any time. This does not affect the lawfulness of processing before withdrawal.

To exercise any of these rights in relation to joefortune-aussie.com, please contact us at [email protected] or [email protected]. We may ask you for information necessary to verify your identity before acting on your request.

We aim to respond to all legitimate requests within 30 days of receipt. If your request is particularly complex or we have received multiple requests from you, this timeframe may be extended by a further 30 days, in which case we will inform you of the extension and the reasons. We do not generally charge a fee for handling your requests. However, we may charge a reasonable fee or refuse to act on a request that is clearly unfounded, excessive, or repetitive, consistent with applicable law.

Cookies & Tracking Technologies

joefortune-aussie.com uses cookies and similar technologies to enhance your experience, analyse website performance, and, where enabled, support advertising or affiliate tracking. The main types of cookies we may use are:

• Session cookies: Temporary cookies that are stored on your device only for the duration of your browser session and are deleted when you close your browser. They help the website function correctly during your visit.
• Persistent cookies: Cookies that remain on your device for a predefined period or until you delete them. They can store your preferences (such as language or consent choices) and help us recognise returning visitors.
• First-party cookies: Cookies placed directly by joefortune-aussie.com for purposes such as essential functionality and basic analytics.
• Third-party cookies: Cookies set by third parties, such as analytics providers or advertising networks, when you visit joefortune-aussie.com. These may be used to compile aggregated statistics or to track the performance of our referral links.

Cookies on our site generally serve the following purposes:

• Strictly necessary/functional: To enable core site functionality, such as page navigation, load balancing, and security features. These cookies are usually set in response to actions made by you and are necessary for the website to operate correctly.
• Analytics and performance: To understand how visitors use our site, which pages are most popular, and how users navigate between them. This helps us improve our content and user experience.
• Advertising and affiliate tracking: To measure the performance of our outbound links and affiliate relationships, and, where applicable, to support advertising campaigns. These cookies may track that a particular browser clicked a referral link from joefortune-aussie.com to a gambling operator's website.

Managing cookies: You can manage or disable cookies in several ways:

• By adjusting your browser settings to block or delete cookies. The procedure varies by browser and device; please consult your browser's help documentation.
• By rejecting non-essential cookies via any cookie banner or preference tool we make available on joefortune-aussie.com (where required by law).

Please note that blocking certain types of cookies may affect your experience of the site or limit some functionality.

Data Security

We take the security of your personal information seriously and implement technical and organisational measures designed to protect it against unauthorised access, loss, misuse, alteration, or disclosure. These measures include, where applicable:

• Encryption in transit: Use of TLS 1.2 or higher for data transmitted between your browser and joefortune-aussie.com, helping to protect data from interception.
• Access controls: Restricting access to personal data to personnel or service providers who need it for legitimate business purposes and are bound by confidentiality obligations.
• System hardening and monitoring: Use of firewalls, intrusion detection or prevention systems, and regular monitoring of server logs for suspicious activity.
• Data minimisation: Collecting and retaining only the information necessary for the purposes described in this policy, thereby reducing risk.
• Staff awareness: Limiting access to personal data to a small number of authorised individuals who are informed about privacy and security good practices.
• Incident response: Procedures for identifying, investigating, and responding to suspected personal data breaches, including, where required by law, notifying affected individuals and relevant authorities.

While we strive to implement appropriate safeguards, no system can be guaranteed to be 100% secure. You acknowledge that the transmission of information over the internet carries inherent risks, and you should take appropriate steps to protect your own information, such as using updated software and secure network connections.

Complaints & Contacts

If you have any questions, concerns, or complaints about how we handle your personal information in connection with joefortune-aussie.com, you may contact us through the following channels:

• Primary email for privacy and support: [email protected]
• General information: [email protected]

When submitting a complaint, please include sufficient details to allow us to understand and address your concerns (for example, the nature of your interaction with joefortune-aussie.com, approximate dates, and any relevant correspondence).

Complaint handling procedure:

1. We will acknowledge receipt of your complaint by email as soon as reasonably practicable.
2. We will investigate your complaint, which may involve reviewing relevant systems, logs, and communications.
3. We will aim to provide a substantive response within 30 days. If we require more time due to complexity or volume, we will notify you of the extension and provide an updated timeframe.
4. Where appropriate, we may propose steps to resolve your complaint, such as clarifying our practices, correcting data, or making operational changes.

If you are not satisfied with our response, you may have the right to lodge a complaint with a competent data protection or privacy authority in your jurisdiction. For users in Australia, you may contact:

• Office of the Australian Information Commissioner (OAIC)
  Website: https://www.oaic.gov.au
  Complaint information: https://www.oaic.gov.au/privacy/privacy-complaints

Nothing in this policy limits any rights you may have under Australian privacy or consumer laws or under other applicable data protection frameworks.

Updates

We may update this privacy policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the end of this document. For material changes that significantly affect how we process your personal information, we will take additional steps to notify you, which may include:

• Displaying a prominent notice on joefortune-aussie.com (for example, a banner or pop-up) for a reasonable period.
• Sending an email notification to users who have provided us with their contact details and opted to receive such communications, where appropriate.
• Providing information about the key changes in a brief changelog section or link on the site.

Where required by applicable law, we will provide advance notice of at least 30 days before material changes take effect, giving you an opportunity to review the updated policy. If you do not agree with the changes, you should discontinue your use of joefortune-aussie.com. Continued use of the site after the effective date of the updated policy will constitute your acknowledgement of the changes.

Last updated: January 2026.